Effective Date: 16/02/2025

Welcome to the Delemar Industrial Group website. By accessing and using this website, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

Company Name: Delemar Industrial Group
Business Type: Manufacturing & B2B Services
Industries Served: Construction, Automotive, Furniture, Architectural Design
Products & Services:

• Aluminium Profiles (angles, bars, tubes, squares, etc.)

• Aluminium Coating Solutions (powder coating, anodizing)

• Aluminium Dies (custom dies for extrusion)

• Processed Glass (tempered, laminated, double-glazed, etc.)

• Custom aluminium extrusion solutions

• Glass processing for architectural and industrial applications

• Recycling and sustainability services

2. Acceptance of Terms

By using this website, submitting a contact form, or requesting a quote, you acknowledge and accept these Terms & Conditions. We may update these terms periodically, and continued website use after changes are posted signifies acceptance of the revised terms.

3. User Responsibilities

Allowed Activities:

• Browsing the website for information

• Using the contact and quote request forms to inquire about products or services

Prohibited Activities:

• Copying, redistributing, or misusing website content without permission

• Using the website for illegal or unauthorized purposes

• Attempting to disrupt website functionality through hacking or other means

4. Ordering, Payments & Refunds

E-Commerce: This website does not offer direct sales or online transactions. Users may only request quotes.

Payment Methods: Not applicable as transactions are handled offline.

Refunds & Cancellations: Not applicable to this website.

5. Intellectual Property

All content on this website, including text, images, logos, videos, and graphics, is the intellectual property of Delemar Industrial Group. Unauthorized use, copying, or redistribution is strictly prohibited without written permission.

6. Liability & Disclaimers

Product Warranties: Delemar provides warranties covering defects in materials and workmanship. Specific warranty details are provided directly to clients.

Disclaimers:

• Product Use: Delemar is not responsible for the improper use or application of its products.

• Third-Party Content: We do not endorse or take responsibility for third-party content linked to our website.

• Website Availability: We do not guarantee uninterrupted access to the website.

Limitation of Liability: Delemar’s liability is limited to the value of the product or service purchased. We are not liable for indirect, incidental, or consequential damages resulting from website use.

7. Privacy & Data Handling

Data Collection: We collect names, emails, phone numbers, and company information submitted through our contact and quote request forms.

Data Security Measures:

• Data is stored on encrypted servers.

• Only authorized personnel have access to sensitive data.

• SSL encryption is used to secure data transmission.

Third-Party Data Sharing: We only share user data when necessary, such as when working with third-party service providers for processing inquiries. Users will be notified of any such sharing.

8. Governing Law & Dispute Resolution

Applicable Law: These Terms & Conditions are governed by the laws of Egypt.

Dispute Resolution:

• Mediation: Parties will attempt to resolve disputes through mediation.

• Arbitration: If mediation fails, disputes will be resolved through arbitration in Cairo, Egypt.

• Court Proceedings: As a last resort, disputes may be taken to Egyptian courts.

9. Updates & Changes to the Terms

Delemar Industrial Group reserves the right to update these Terms & Conditions at any time. Users will be notified via email or a website banner when updates occur. Continued use of the website after updates signifies acceptance of the new terms.

For any questions regarding these Terms & Conditions, please contact us at info@delemargroup.com.